Privacy Policy

Privacy Policy

Effective as of 12/09/25

This is the privacy policy of Cork Whiskey Fest. It outlines why and how we collect your personal data via this website or our mobile applications. If you have any queries about how we process this data you can contact us at [email protected].

What Personal Data We Collect

Contact Forms

We respond to all contact made through our contact form. The details you submit will only be used to reply to your individual query. We collect the following information:

  • Your name.
  • Your email.
  • Your message.

E-Commerce

We operate an e-commerce store and if you purchase festival tickets or merchandise with us, we collect the following information relating to your purchase:

  • Product information (dates, times, etc.)
  • Your name.
  • Your email.
  • Your billing information (address, phone number, etc.)
  • The events you have purchased tickets for.

This information may be used to fulfill your order and to send you marketing communications about future events. Payments are processed securely through Stripe, who may collect and store your personal data when you make a purchase. For more information, please refer to their privacy policy.

Mailing List

If you subscribe to Cork Whiskey Fest on the footer of our website, your email address will be added to our mailing list. All correspondence from us through our mailing list will contain an unsubscribe button allowing you to unsubscribe from our mailing list at any time.

Analytics

We use Google Analytics to collect anonymous usage data to help us understand how visitors use our website and improve the user experience. This includes data such as time on site, pages visited, and general device/browser information.

We do not collect your IP address or any information that personally identifies you. However, Google may use this anonymized data to personalize ads on its advertising network you can learn more in their privacy policy.

Cookies

This website uses cookies, for more information please see our cookie policy.

Online/Mobile Data

When you use our mobile application, we may collect limited information to help enhance your experience and provide app functionality. This may include:

  • Your IP address.
  • Your device and browser type.
  • Your GPS location (only with your permission).

We use GPS data solely to provide location-based services, such as helping you navigate to festival venues via in-app maps. Location sharing is entirely optional — you will be prompted to grant location access when you first use the app, and you can withdraw your consent at any time via your device settings.

We do not use your location or device data for marketing or profiling purposes.

Legal Basis for Data Collection

We collect and process your personal data under the following legal bases:

  • Consent – when you sign up for our newsletter, agree to receive marketing communications or submit a message via our contact form.
  • Contract – to fulfill your purchase when your order through our website.
  • Legitimate Interest – to operate and improve our website and customer experience.

Data Retention

We retain your personal data only as long as necessary:

  • Contact forms: up to 2 years.
  • Newsletter data: until you unsubscribe.
  • Order records: retained as required for tax, legal, and accounting purposes, and—where relevant—for marketing related to future events, until you opt out.

Who We Share Your Data With

We do not sell or share your personal data with any third parties for marketing purposes.

However, we use some third-party service providers to help us operate our website and services. These partners act as data processors, meaning they only use your data on our instructions and in compliance with GDPR:

  • Stripe – We use Stripe to securely process payments for tickets and merchandise. Stripe may collect and store your payment information, such as billing address and card details. For more information, please refer to the Stripe Privacy Policy.
  • Google Analytics – We use Google Analytics 4 to collect anonymized data about how users interact with our website. This includes data such as page views, device types, and time spent on pages. No personally identifiable information is collected or stored by us via Google Analytics. Learn more in the Google Privacy Policy.

Marketing Communications

We may use your purchase information, including your email address and details of events you have attended, to send you marketing emails about upcoming Cork Whiskey Fest or Kerry Drinks Festival events. You can opt out of these marketing communications at any time by contacting us at [email protected].

Event Photography & Media

Photos and videos may be taken at all Cork Whiskey Fest events. These may be used by Whiskey Chats Ltd for promotional purposes across social media, printed materials, websites, and other digital or physical marketing channels.

If you do not wish to appear in event photography, please inform the photographer at the event. While we cannot guarantee removal from group or crowd shots, we will make reasonable efforts to accommodate individual requests where possible.

Your Rights Under GDPR

You have the right to:

  • Access your personal data.
  • Correct or delete your data.
  • Restrict or object to the processing of your data.
  • Withdraw your consent at any time (e.g., unsubscribe from newsletter or emails or by contacting us directly).

To exercise any of these rights, please contact us at [email protected].

Contact Information

Laurie & Sonya O’Dwyer
Cork Whiskey Fest
Cork City, Ireland
[email protected]